! They sent my bag to the flight I wasn’t on, acquired it again to me 3days later on. Thank goodness they did refund my dollars but I will NEVER fly them again. Long-haul routes desire certain features. Seat comfort and ease matters less than bed quality following 8 hrs. https://thesocialcircles.com/story6836930/the-fact-about-business-class-flight-deals-from-london-that-no-one-is-suggesting